We gladly accept merchandise for return, provided the:
● Tags are still attached to the item(s)
● Item(s) have not been washed, worn, or altered
● Item(s) are accompanied by their original invoice/receipt
● Item(s) are in new condition
● Item(s) are returned or exchanged within 30 days.

Items marked as Final Sale are not eligible for return or exchange. Please note: Thomas & Co. socks are final sale and therefore not eligible for return or exchange.

To make an exchange or return please email us at [email protected] with your name and order number. We will send you a prepaid shipping label for the item(s) you wish to return or exchange.

At Thomas & Co. we did not build the cost of the return shipping into the pricing of our merchandise to ensure our clients receive the most honest values for our products. With this in mind, please note that for every return, a postage fee will be subtracted from your refund to help cover the cost of the return shipping. Exchanges are not subject to a postage fee.

At Thomas & Co. we accept the following payment options:
● VISA
● Mastercard
● Paypal
● Interac

Once your order ships, we’ll email your tracking information so you can follow along. To review your order or return status, click here.

10% of net profit will be donated. 5% to the Thomas C. Zachos Chair of Mitochondrial Research at the University of Toronto. The other 5%, you can select from our contribution list of initiatives which will continue to grow each month:

● Mitochondrial Innovative Initiative

● No More Starving Artists Food Rescue 

To follow along and remain updated with our contributions to the community visit the Faces of Bold Courage Page or follow us on instagram @thomas.andco.

If your item has a quality issue please email us at [email protected] with details about the issue, a picture of the product, your name, and order number.

Please see our size charts below for more detailed information on the sizes and measurements of our products.

SOCK SIZE GUIDE

HOODIE SIZE GUIDE

THE LABELLING TEE SIZE GUIDE

THE HEYDAY TEE SIZE GUIDE

THE ESSENTIAL OVERSHIRT JACKET SIZE GUIDE

THE ESSENTIAL CHINOS SIZE GUIDE

At Thomas & Co.
● Our retail tags are made with eco-friendly paper.
● Our bio-PP tag fasteners are biodegradable. Once in soil they will degrade in less than a year without leaving behind harmful substances.
● We use either compostable or 100% recyclable mailers to get you your products.
● We work hard to select fabrics that are locally and sustainably sourced here in Canada. Some of which include bamboo, organic cotton, and viscose that comes from certified and renewable wood sources.
● We work with manufacturers that provide safe and clean work environments for their employees and do their best to reduce emissions and waste.

● In order to give you the fairest price for the socks, and to ultimately save you & us money on shipping costs, our socks can only be bought with other merchandise. There’s no other way for us to justify the shipping costs, so this way, it’s on us!
● Thomas & Co would add that our socks are durable, comfortable and long lasting. You’re going to love them.

Shipping within Canada and the mainland USA is free on all orders. Unfortunately, we are currently unable to cover international shipping costs and ship internationally. If you are located internationally and want to place an order, please reach out to us via email.

The only difference between the crewneck and the fundamental sweatshirt is the hood and the front pocket on the sweatshirt. The fit, colour options, and embroidery are the same!

The contentment jogger is tapered, has one back pocket, and a thicker non-elastic cuff at the bottom, whereas the fundamental sweatpant is not tapered, has no back pocket, offers a baggier fit, and has a thinner elastic cuff at the bottom.